East Street Shop Assistant – Volunteer

Key Responsibilities

Reporting to the Shop Manager, the Shop Assistant’s role is to provide assistance and excellent service to all customers of our new Up-cycled Furniture shop in East Street. The positions are available for Tuesday through to Saturday.

Core Duties

  • Providing assistance and advice to any customers requiring help
  • Taking an interest in the up-cycled furniture and other items
  • Keeping the shop and displays clean and tidy at all times
  • Assisting in changing displays of shop stock
  • Ensuring all fire exits and escape routes are kept free from obstruction
  • Being vigilant at all times and to help minimise stock loss

Additional Duties

  • Developing a good knowledge of the shop and types of goods are available
  • Informing the public about the work of Horsham Matters
  • Working as part of a team with the other members of the shop


  • Ensuring any issues concerning customer care are reported to the Shop Manager
  • Adhering to the current Horsham Matters standards of presentation for dress
  • Ensuring all Health & Safety procedures are effectively carried out and reporting any concerns to the Warehouse Manager

For more information call Ruth Hodgson on 0300 124 0204

Posted in: Volunteer Positions